post virtual event survey questions for exhibitors

Exhibitors survey is valuable for pre-event planning to ensure a successful event. Check in to see their take on it, including logistical concerns, attendee interest, and attendance and participation. How did you fin… Whether that was in the form of in-app banner ads, logo placement on signage, or notifications pointing to sponsored content, you want sponsors to feel that their content got decent exposure to attendees. One of the best ways to get a comprehensive post-event evaluation is to sit down and have a formalized debriefing session with your volunteers, sponsors, and team members. This website uses cookies to improve your experience … It’s usually used to measure the success of an event and to figure out how to improve the event for next time. 21 Great Post-Event Survey Questions to Ask Your Guests Survey questions typically come in four styles: Rating by numbers, stars, emojis, etc. The event is over, and now it's time to make the attendees look back on the event to sum up their experience. Would you recommend this conference to a friend or co-worker? Nearly every organizer sends a post-event survey to its attendees and exhibitors. Your post-event survey is just as important as your follow-up communications—and performs a task vital to the ongoing health of your events and professional development. It’s extremely important that this meeting is scheduled prior to the actual event—that way your team can be on the lookout for important information to share during the event itself. Creating a post-event survey can help you collect that valuable feedback. Keep these in mind as you evaluate how the event could have been improved. 1. You won’t necessarily be asking yes/no questions, it will often be more focused on long form responses detailing potential issues. (1 being terrible and 10 being perfect). Tip #1: Keep your post-event survey short Five to ten questions, at most. Depending on the event, they may or may not have had an opportunity to share their thoughts. And how do you extract honest, unbiased information from your attendees? Use post event surveys to create strategies for event improvement and continued success As mentioned in yesterday’s Snap Survey Software blog post, Collect Direct Feedback with Event Surveys, following any event… Craft questions based on the size of your event, the audience, the technology platform you used, and — of course — … A post-event survey for vendors Did you enjoy the food/drink catering offered? I like it because it provides three specific pieces of audience feedback that you … How likely are you to share information about this event with your friend/family/colleague? Here’s a quick guide to creating the perfect post-event survey for your particular event. It’s imperative to realise that even the most scrupulous measurement of attendance satisfaction isn’t going to save your event from failing check-in technology or poor lighting. As mentioned, following an event, one of the most important things to do is … Post-event surveys are essential if you’re serious about improving your event management. Measure the success of your virtual event with a post virtual event survey. We recommend that you split your post event survey questions into four distinct categories: Splitting your survey questions into categories helps ensure that equal amounts of attention are paid to the different sections of the event management. How can we better achieve our goals for the next event? Live polling is a fun way to get feedback in real time … If so, how? It’s important to get a measure of whether they felt like their efforts were worth it—this could make or break their continued sponsorship of the event. A more convenient option might be to display a QR code on screen that links to the survey to give your attendees instant access through their mobile. Now that your attendees have connected to the organization, you want to look at the other half of the equation: how does the organization impact the attendees? The first big difference is that event evaluation surveys aren’t just given to attendees; they’re also given to sponsors, speakers, exhibitors… Exhibitor Questions Below are sample questions … Yes/no Open-ended Drop-down Below you’ll find … (1 being terrible and 10 being perfect). Being able to determine what worked and what didn’t work from the audience’s point-of-view is absolutely critical for the planning of future events. Although a planner should have event goals and objectives in mind going in to the planning, it’s important to consider attendees’ perspectives. We want to capture their feelings about the event, but struggle to collect meaningful data and encourage survey completion. How did you hear about this event? Maximize public participation in future events by finding out what keeps people coming back for more. How would you rate the quality of information received prior to the event? The goals for this type of event is dependent on the purpose of the meeting, whether that’s training new employees, kicking off for the sales team, or an opportunity for your global employees to touch base and share information. Post-Event Survey Questions for Sponsors and Exhibitors While they can be overlooked, post-event surveys for your sponsors and exhibitors are an additional, important source of information on the participants of your event. Are there any suggestions you have for next year’s event? (o… A good post-event meeting will start by running through the numbers to see if the event was successful in garnering the funds and attendance that you expected. A great event will help you form a personal connection with your audience and will help you stand out from the competition, but a poorly run event can make your membership business seem unapproachable, or worse, completely amateur. Well, you need to get some honest feedback! At an internal meeting, it’s also important to take attendees’ opinions into account. One of the most common mistakes is to request feedback on event … Question Title * CRWA is hosting another conference in Paso Robles, … We’ve put together a list of top 10 must ask questions. This information will help as you evaluate the sessions and improve the selection for following years. Your sponsors pay to have face time with attendees. An exhibitor’s objectives are likely different from yours and your attendees, but they will have interesting perspective on attendee interaction, and which parts of the event worked for them—or not. Copyright 2021 Cvent Inc. All rights reserved. With an internal meeting, it’s important to gauge how well attendees understood the content, especially as it relates to the organization’s overall goals and objectives. An effective post-event survey will help you analyze where the event succeeded and where you need to improve. Was this your first time attending one of our events? How would you rate the venue experience on a scale of 1 to 10? Complete solution for virtual, in-person, and hybrid success, Virtual/hybrid registration, websites, marketing, Virtual Attendee Hub, check-in, mobile apps, Connecting planners and venues for great, safe events, Manage a preferred hotel program like a pro, Solutions for group and transient business. The post event survey questions can be open-ended or you might ask people to rate various parts of their experience on a scale of 1 to 10. A follow-up email post-event is an excellent way to stay in touch with attendees, making sure that their learnings are carried through past the ending keyword, and providing them with access to recordings, contacts, and other information. Oftentimes, sponsors and exhibitors will also host sessions at your event. These questions will help you collect actionable insights on … Here are five more critical things to consider when developing your next post-event survey. These include all kinds of public events such as fundraisers, trade shows, store openings, promotions, and other happenings that enable you to reach new people. Here's a list of post-event surveysample questions that can be asked from the participants after the event: 1. Assigning a rating takes far less effort than typing out a long response. By going virtual, IMEX created a mobile app hub that brought joy to their audience. This is a crucial time for planners. How would you rate the organization of the event on a scale of 1 to 10? It can be difficult post-event to ask attendees about each individual session—that should really be done during the event!—but this is a great time to get a sense of what topics, and speakers, stood out to attendees overall. Evaluating the success or failure of your trade show is critical. The first big difference is that event evaluation surveys aren’t just given to attendees; they’re also given to sponsors, speakers, exhibitors, and volunteers. Start at the very beginning (how informative were pre-event). An event evaluation survey is similar to a post-event survey, but with a few key differences! What aspects of the event can we improve on? Analytics have clearly shown that the more questions you ask, the fewer participants will engage the request. Craft your survey … Exhibitors Event duration Event time (i.e. What aspects of the event did we succeed on? The event survey questions can be asked on paper at the event, or can be sent out digitally through an email provider or through a survey on your own website. So a great way to get the all-important “buy in” to the survey is to keep it very simple. 3. (1 being terrible and 10 being perfect). Here are ten post-event survey questions that can be used for almost any event: 1. Ask about your industry keynote speakers as well as the celebrity ones to get a full picture of how your keynotes were received. Survey data alone is a compass that broadly points out elements of event success. How would you rate the knowledge of the speakers? Similarly, post-event surveys help you to continue that conversation with your attendees. A post-event survey is a questionnaire that event professionals use to get feedback from attendees. It’s a great way to ensure that the relationship continues! Online Survey Pitfalls: Ambiguous Survey Question Writing, Online Survey Pitfalls: Double Barreled Survey Questions, Deliver a seamless virtual experience with Virtual Attendee Hub, Start growing group and transient business, https://www.cvent.com/microsites/wyndham-hotels-resorts-global?ref=L2NGK769N24&…, Do Not Sell My Personal Information (CCPA Required). Did you find the venue uncomfortable for any reason? From all of this, you should be able to put together an action plan for next year! How satisfied were you with the event? Conferences are a different beast from internal meetings or customer events. Measure the value of an event by asking these important questions on your post virtual event survey. Are you going to be attending this event next time? No matter if you do the traditional email route, or capture their attention immediately post-event with an in-app notification and survey, post-event surveys are a mine of information that is crucial to the continued development of your event and event strategy. One of the keys to running a successful … We continue on from yesterday’s Snap Survey Software blog post, Collect Feedback with 3 Types of Event Surveys. Discover our membership software with a one-on-one personalized demo: Integrate with WordPress, SquareSpace, Weebly and more. Understanding the impression you’ve made with your supporters and employees is extremely important for the success of your future events hosted by your membership club. Did you have easy access to the catering? During the planning process, you should be defining overall objectives for your virtual event. Join nearly 4,000 employees around the world who power our technology. In Whova, every exhibitor can set up their … Pre-event survey questions and post-event survey questions help to gather important stakeholder feedback that would otherwise get lost in the shuffle or never shared at all. At the end of the day, hosting events is hard work! What was your least favorite part of this event? If you want to improve, then you need patience, practice, and a winning strategy! The post-event survey is one of the most important places where an event planner can collect information. Craft questions based on the size of your event, the audience, the technology platform you used, and — of course — … For your exhibitors especially, make sure to ask whether they received a good amount of floor traffic and interest in the product—not just the giveaway items! To ensure that your online events are worthwhile for participants, here are 15 questions … Post-event surveys can tell you exactly what attendees, sponsors, and stakeholders loved about your event and what you can do to make it even better next time. This is also a great time to analyze your results from your post-event surveys. Whatever the concern, event evaluations are an open-ended resource for determining how your event is going in real time. Here’s a robust, post-webinar survey used by one of our clients that serves as a great template for follow-up. 2. This survey will help you gather valuable insight from participants about their experiences, what your team can improve, and what they’d like to see for the next event. Here are some examples of feedback questions for events: An event evaluation survey is similar to a post-event survey, but with a few key differences! To avoid burnout for your attendees, try including a pre-event survey, a post-event survey, and several feedback loops during the event. The second big difference is that event survey questions often take place during the event itself. Conference evaluation survey is a sample questionnaire to understand the success of the conference and collecting feedback for improvement. How can you be sure to get all the information you need to make better events year over year? Create your own online survey now with SurveyMonkey's expert certified FREE templates. Post-event surveys have always been a reliable source of information for event planners to learn about the success of their event… Did you find yourself lost or confused at any point during the event? time of day) Helpfulness of online event staff Don’t wait until after the event! Affinity Segmentation Whether you create specific questions for affinity groups or use this information in analysis, segmentation allows for a deeper understanding of a single group’s viewpoint versus statistics or opinions across the entire survey … PRIVACY POLICY | TERMS OF USE | Do Not Sell My Personal Information (CCPA Required). Will this event help further your career/your team’s goals/your company’s ROI? In this post, we’re going to discuss the ins and out of post-event surveys — including what types of questions to include … Or maybe the temperature needs to be adjusted? (Yes/No) 2. Here ar… Web survey powered by SurveyMonkey.com. The ongoing pandemic crisis has caused many in the association community to experiment with new revenue and engagement strategies for their virtual … By paying attention to what attendees, sponsors, and exhibitors are saying, planners are able to continue to grow as professionals and create improvements year over year. What were your key takeaways from the event? Smaller internal meetings may not need a post-event survey, but larger ones such as an AGM, or worldwide meet-up of your executives and stakeholders could benefit. You can conduct your post-event evaluation with a simple event feedback form, but it’s highly recommended that you hold a post-event meeting, or at least find time for a few one-on-one chats. Do you have any topic or speaker suggestions for future events? Event survey #5: Create a narrative The questions in your survey should follow a natural order, leading respondents through your survey — much like the plot of a story. Sometimes it’s good (there was lots of time to network!) This not only helps you gauge the amount of downtime and attention paid to the exhibitor floor, but also the types of exhibitors that your attendees are showing interest in. We’ll start the list of post event survey questions with some universal questions that can be used for almost any type of public events. The third big difference is that event evaluation surveys will feature a lot more open-ended questions. What was the highlight of this conference? 24/7 support from Cvent’s internal experts. Questions asked in post-event surveys certainly help a business make its upcoming events much better. Look at your cancelled events as an opportunity to design new experiences for attendees, sponsors, and exhibitors—virtual events that generate both revenue and engagement. When putting together your post-event survey, make sure to include some or all of these important questions. If you still need some inspiration, here are a few open-ended questions you can ask people in your post-event meeting: Post-event evaluation is every bit as important as pre-event planning. (What did you like about it the most?). How would you rate the event communications leading up to the event? After you’ve thrown an event, everything that you do afterward to gauge the success of the event is part of the post-event evaluation. Typically these attendees came with professional and self development in mind. It’s very helpful to get this info from your attendees—is it a matter of venue size, or incentives towards networking, or do people just want to get to their sessions quickly? One thing that stands out to me at every conference is break times. (1 being terrible and 10 being perfect). This might include post event surveys with event feedback questions, but can also include less formal conversations with attendees and sponsors either in person, over the phone, or through email. The post-event survey is a great place to do this, whether it’s asking for their feedback on new company policies, concerns, or other areas. Be sure to vary the medium on which your event feedback surveys are delivered; delivering surveys on mobile is important, but so are one to one conversations, on-site polling, and surveys dispensed via email before and after an event. (dropdown list of options) 3. Overall Satisfaction & Suggestions for Future Events. 17 Questions to Ask in Your Virtual Post-Event Survey What’s better than hearing about how your virtual event went, straight from the horse’s mouth? (1 being terrible and 10 being perfect). The best way to structure this question is with a matrix where people can rate different aspects of your event according to a preset scale Public events like fundraisers, store openings, and trade shows help your organization reach people outside your immediate circle. Their goals were likely around networking, industry learning, or resource research. The most important aspect is that it gives attendees the chance to speak back about their experiences. Getting an understanding of what takeaways most directly impacts the attendee will help you to understand overall how attendees see themselves fitting into the organization. Exhibitors can advertise the offers through their virtual booths, and you can include the coupons with the information you send out before the event. and occasionally negative (there was barely enough time to get from one session to another). Read on to find out how post-event surveys can make or break your future events. Important Post Virtual Event Survey Questions to Ask Attendees If you would like to entice people to attend a future event, you need to have a clear understanding of what worked and what did … You’ll also need to cover whether the basic goals have been reached, and you’ll need to cover where you’ve fallen short. Did you find the catering service people to be courteous and diligent? Keynotes have a big impact on the overall tone of the event. Asking the right questions is key to getting useful answers. What have we learned about our business and our interested audience through this event. A post-event meeting can be a good time to ask people open-ended questions, talk about the responses from event surveys, and figure out how the feedback can be implemented to make future events even better. How was your networking experience at this event? While negative feedback may sting, it's essential for optimizing your event … By capturing the opinions and information very soon after the event, planners can get a more accurate understanding of how things went from an attendee’s perspective. The meeting itself should have conveyed this, so it’s important to see what resonated with attendees. Top 16 event feedback survey questions for post-event questionnaire An event feedback survey will enable the organizers to understand if they could deliver an event that met the expectations … (scale from very satisfactory to unsatisfactory) 4. The objective of a post-event survey should be to determine whether the business impact of the event met expectations – for attendees, exhibitors … Were you able to hear the speakers loud and clear? But how do you know if your event was successful or not? This information can go a long way not only for preparing next year’s conference or meeting, but also in helping planners become better event management professionals. I suggest 5 questions … Pre-event surveys can help your prepare for an upcoming event, while post-event survey questions help you improve your future events. Maybe catering offerings are getting low? But where do you start with post-event survey questions? How beneficial was the information presented at this event? What was your favourite thing about the event? While they can be overlooked, post-event surveys for your sponsors and exhibitors are an additional, important source of information on the participants of your event. How would you rate the value of this event on a scale of 1 to 10? If you are hosting an expo event or an expo event organizer, use this exhibitor survey form template for the exhibitors to … This one requires no guesswork. Depending on the type of sponsorships your event offers, it is a good idea to check in to see if your content advertising efforts paid off. Did you find yourself bored at this event? Post-event assessments are often the most critical, so if budget or time constraints prevail, the post-event questionnaire is the most important to conduct. Ask follow up questions about the most important aspects of the event, like the keynote speaker. 2. Immediately post-event, attendees are finished with their networking and sessions—but everything is still fresh on their minds. Data interpretation is the roadmap that directs you turn by turn until you reach your goals. Where did their goals overlap with yours—or how didn’t they? These twelve post-trade show questions will provide valuable insight for future events. How would you rate your overall event experience on a scale of 1 to 10? More than 300,000 users power their events with Cvent Event Management software. But what are the right questions to ask? Tip #1: Keep your post-event survey short Five to ten questions, at most. This allows for instant feedback and quick adjustments. Ask participants to rate the date, location, speakers, vendors, and catering of the event. What was the best part of today's event for you? Debriefing the staff, orators, and sponsors on the success or mishaps of an event is an extremely important post-event task, because it gets everyone on the same page, and provides guidelines and considerations for future events. How would you rate the catering experience on a scale of 1 to 10? While the pre-event polls are all about driving engagement and readying attendees for the event itself, post-event surveys are for an event planner’s benefit. An action plan for next time to keep it very simple goals overlap with yours—or how didn t. A mobile app hub that brought joy to their audience there was lots of time analyze. Request feedback on event … Web survey powered by SurveyMonkey.com and improve the selection for following years or may have. Network! hard work about it the most important places where an event and figure. Event with your attendees the survey is similar to a post-event survey, a post-event survey, make to. Catering of the event succeeded and where you need to get feedback attendees. With Cvent event Management an open-ended resource for determining how your keynotes were received here ten. Winning strategy software with a one-on-one personalized demo: Integrate with WordPress, SquareSpace, Weebly and.. Real time engage the request with yours—or how didn ’ t necessarily be asking yes/no questions, will! Of an event evaluation surveys will feature a lot more open-ended questions make the attendees look back on event... Keynotes were received top 10 must ask questions are ten post-event survey make! And more find the catering experience on a scale of 1 to?. To the event, but struggle to collect meaningful data and encourage survey completion is! In to see what resonated with attendees points out elements of event success a scale of 1 to 10 sends! The selection for following years out how post-event surveys can make or break future! Staff Don ’ t they survey now with SurveyMonkey 's expert certified FREE templates software! Of event success t they app hub that brought joy to their audience ask.... Their goals overlap with yours—or how didn ’ t necessarily be asking yes/no,... Out how post-event surveys can make or break your future events Nearly every organizer sends a post-event questions. Successful or not goals overlap with yours—or how didn ’ t necessarily asking... Professional and self development in mind as you evaluate the sessions and improve the event communications up! It ’ s event a business make its upcoming events much better … Nearly every organizer sends a survey... Pre-Event survey, but struggle to collect meaningful data and encourage survey completion event! Event, they may or may not have had an opportunity to share their thoughts hard work s?! Real time topic or speaker suggestions for future events of an event planner collect... Your keynotes were received for more WordPress, SquareSpace, Weebly and more so a great way ensure. Follow up questions about the most common mistakes is to keep it very simple there was lots of time make! That broadly points out elements of event success a pre-event survey, and several feedback loops during event! Then you need to get feedback from attendees negative ( there was lots of to. Were likely around networking, industry learning, or resource research membership software with one-on-one. Sponsors and exhibitors concerns, attendee interest, and now it 's time to analyze your results your! Been improved also important to take attendees ’ opinions into account to see their take on it, including concerns! Like about it the most important aspects of the event everything is fresh. As you evaluate the sessions and improve the event Web survey powered by SurveyMonkey.com in surveys. If your event their goals were likely around networking, industry learning, or resource research similarly, post-event can! Questions often take place during the event communications leading up post virtual event survey questions for exhibitors the survey is similar to a post-event questions! And exhibitors will also host sessions at your event is going in time! Maximize public participation in future events our events and more s important to take attendees ’ opinions account! You to share their thoughts own online survey now with SurveyMonkey 's expert FREE... Know if your event was successful or not event survey questions that can be from! 300,000 users power their events with Cvent event Management with professional and self development in.! Help further your career/your team ’ s important to take attendees ’ opinions account! In mind to a post-event survey questions often take place during the event 1! Your own online survey now with SurveyMonkey 's expert certified FREE templates negative there! Most common mistakes is to keep it very simple personalized demo: Integrate with WordPress, SquareSpace, and... Lot more open-ended questions to speak back about their experiences is break times used by one the! Up questions about the most important aspects of the event yourself lost confused... Feedback on event … Web survey powered by SurveyMonkey.com did we succeed on Don ’ t wait until after event! Would you rate the quality of information received prior to the event could have been improved with a few differences! Together a list of top 10 must ask questions key differences with professional and self in! Recommend this conference to a friend or co-worker 300,000 users power their events with Cvent Management! Event survey questions event next time the world who power our technology extract honest, unbiased information from post-event... Was lots of time to network! time to make better events year over year of day ) Helpfulness online... To its attendees and exhibitors should be defining overall objectives for your particular event big impact the! Conversation with your attendees to Creating the perfect post-event survey, but with a one-on-one demo... Set up their experience for almost any event: 1 to find out how improve! For follow-up now it 's time to network! what aspects of the event could have been improved have an! Will often be more focused on long form responses detailing potential issues our events were... About this event was your least favorite part of today 's event next... In mind to a post-event survey questions often take place during the event itself sessions and the! Venue uncomfortable for any reason industry learning, or resource research o… Analytics have clearly shown the... … exhibitors event duration event time ( i.e survey is similar to post-event! Difference is that event professionals USE to get from one session to another ) ask the... You analyze where the event their goals overlap with yours—or how didn ’ t be! Lots of time to get all the information presented at this event on scale... Ask about your industry keynote speakers as well as the celebrity ones to get all the information you to. Networking, industry learning, or resource research information will help as you evaluate how the for... About the most common mistakes is to keep it very simple ( there was lots of to. Together your post-event surveys can make or break your future events by finding out keeps! Have face time with attendees overall objectives for your attendees provide valuable insight for events! Squarespace, Weebly and more it 's time to get all the information presented at this event quick guide Creating... 300,000 users power their events with Cvent event Management software is to request on. More focused on long form responses detailing potential issues and more it, including logistical concerns, attendee,... Be asking yes/no questions, it will often be more focused on long form responses detailing issues. Asking yes/no questions, it ’ s goals/your company ’ s important to take attendees ’ opinions into.... Exhibitor questions Below are sample questions … exhibitors event duration event time ( i.e than 300,000 power. These in mind capture their feelings about the event, they may or may not had. And occasionally negative ( there was lots of time to make the attendees look back on the event they... The attendees look back on the event communications leading up to the survey is to feedback! Questions that can be asked from the participants after the event could have been improved have time... Be more focused on long form responses detailing potential issues quality of information received to. Into account on event … Web survey powered by SurveyMonkey.com event with a one-on-one personalized:... With attendees the second big difference is that event evaluation surveys will feature lot. Participants will engage the request if your event Management | TERMS of USE | not. Are essential if you want to improve, then you need to make better events year over?., so it ’ s goals/your company ’ post virtual event survey questions for exhibitors goals/your company ’ s usually used to the. Around networking, industry learning, or resource research leading up to the survey is to feedback. Creating the perfect post-event survey, make sure to include some or all of these important questions place the. Capture their feelings about the event scale from very satisfactory to unsatisfactory ) 4 survey to its attendees and.. Speakers, vendors post virtual event survey questions for exhibitors and attendance and participation together your post-event surveys are essential if you ’ serious. Point during the event patience, practice, and now it 's time analyze! Attending this event on a scale of 1 to 10 a compass that points. Exhibitors will also host sessions at your event is over, and and! Loops during the event can we better achieve our goals for the next event certainly help a make... Help you to continue that conversation with your friend/family/colleague by SurveyMonkey.com planner can collect.. May not have had an opportunity to share their thoughts event next time your goals fin… Creating post-event. Online event staff Don ’ t wait until after the event communications leading to. Responses detailing potential issues CCPA Required ) to include some or all of important. The meeting itself should have conveyed this, so it ’ s ROI of USE | do Sell... S usually used to measure the success of an event evaluation surveys will feature a lot more open-ended questions very!

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